Retail Customers Delivery Information
All of my items are handmade.
Each item is made in my wee studio in Fife, then beautifully gift boxed and well packaged.
The normal processing time is around 5 days from placing your order. Once your order is ready a confirmation email will be sent to you, your order will then be posted First Class via Royal Mail and it will usually take around 1-2 days to arrive (total time - around 7 days from placing your order).
If you need an item on rushed delivery please enquire via the contact form. I will try my best to accommodate your request.
If you need to enquire about returns/exchanges please get in touch via the contact form.
Please note that any personalised items can not be returned due to the bespoke element.
(This information is for retail customers, if you are looking for information regarding delivery for wholesale customers please log in and refer to the delivery tab in the wholesale section)