All of my items are handmade.
Each item is made to order then beautifully gift boxed and well packaged.
The normal dispatch time is around 7-10 days from placing your order. Once your order is ready for dispatch a confirmation email will be sent to you, your order will then be posted First Class via Royal Mail and it will usually take around 1-2 days to arrive.
At times I may have a small stock of ready made items available and dispatch times will be significantly reduced. Please check product descriptions to see estimated delivery times for your chosen item(s)
If you need an item on rushed delivery please enquire via the contact form. I will try my best to accommodate your request.
Fast tracked orders , tracked and signed for and next day delivery orders will be subject to a higher postage charge, as per Royal Mail Pricing.
If you need to enquire about returns/exchanges please get in touch via the contact form.
Please note that any personalised items can not be returned due to the bespoke element.
(This information is for retail customers, if you are looking for information regarding delivery for wholesale customers please log in and refer to the delivery tab in the wholesale section)